MSG002 Enter MSG003 Confirm MSG004 Processed
MSG001 Inquiries
MSG005 Phone inquiries

MSG006 SBI Remit Customer Center
03-5652-6759
Office Hours (Weekdays) 8:00 - 22:00 (Sat,Sun,Holidays) 12:00 - 21:00
(Closed during the year-end and New Year holidays and Company Designated holidays)

MSG007 Inquiry for SBI Remit Customer Center
MSG008 （If you have forgotten your password, please do not contact us here. Please do it separately with automatic inquiry.）

  • We will reply to your inquiries by e-mail within 3 business days excluding Saturdays, Sundays, Year-End and New Year holidays.
    However, depending on the content of your inquiry, we may not be able to answer.
  • Depending on the content of your inquiry, we may need to contact you with additional questions or provide answers over the phone. Please provide an accurate phone number where you can be easily reached.
  • For urgent inquiries, please contact our customer center during business hours.

Please enter the following items. (* is a mandatory field.)

MSG012 (e.g. John Smith)
Please use 20 characters or less.

MSG030 Enter within 250 characters.

MSG018 (e.g.sbi0123@remit.co.jp)
Please enter your contact email address.
We will reply to your inquiry via the email address you entered.
If you are set up to receive email only from specified domains, please approve receipt from remit.co.jp and sbigroup.co.jp

MSG020 (e.g. sbi0123@remit.co.jp)
Please enter your email address again.

MSG022 (e.g.) 0312345678
Enter phone numbers without hyphen.
Please note that depending on the content of your inquiry, we may call you to confirm the content or answer your questions.
MSG024 About SBI Remit's customer information handling of personal information policies. MSG029 Here
MSG025 We do not accept requests for any documents or any transactions from this inquiry form. Please use the online document request forms, or log in to the member's site and follow the appropriate links. Alternatively, call our Customer Center. Depending on the type of request, it make take some time for us to reply. Your understanding is appreciated.
MSG023
MSG001Login to member's site
MSG002Username or email address
MSG003Login Password
MSG005

MSG006Click here if you forgot User Name or Login Password

Exchange Rates
2025/09/18 07:00:00
1 USD = 148.01 Yen
1 Yen = 0.388300 PHP
10,000 Yen = 480.80 RMB
* Above rate is the rate provided for your reference.The above USD exchange rate is intended for the United States, determined for each remittance destination countryby the Correspondent Partner. If you would like to confirm the specific exchange rates for each remittancedestination country, please see the website’s remittance simulation.
The maximum limit per transaction
1,000,000 Yen
*The actual remittance maximum amount limit will depend on the destination country and remittance method.
Countries that may require approval

For more info

MSG013 FAQ・Inquiries